At Inflat360, we are committed to providing top-quality products and exceptional customer service. We understand that sometimes a product may not meet your expectations, and we aim to make the return process as simple and straightforward as possible.
Returns Policy:
To be eligible for a return, your item must meet the following requirements:
1. Returns must be requested within 7 days of order delivery.
2. The item must be unused and in the same condition as received, properly packed in the original carry bag and box.
3. The buyer is responsible for all return shipping costs.
4. Customized items, including those with specific sizes or logo printing, are not eligible for return.
Refunds:
Upon receiving and verifying the returned item is in good, reusable condition, we will process your refund. The refund will be credited to your original payment method within 14 working days. If you do not receive your refund within the expected timeframe, please contact our customer service team.
Return Process:
To request a return, please follow these steps:
1. Email our customer service team with details of the item(s) you wish to return and the reason for the return.
2. Wait for our approval before proceeding.
3. Once approved, carefully pack the item(s) in the original packaging, ensuring secure sealing.
4. Drop off the package at your local post office.
5. Provide us with the return shipment tracking number.
6. We will process your refund upon receiving and inspecting the returned product.
At Inflat360, we are dedicated to ensuring a positive customer experience and are committed to your satisfaction. If you have any questions or concerns about our return policy, please don't hesitate to reach out. Our team is always ready to assist you.
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